Pre-Order Information
Some of our products are available as preorders. This allows us to offer a wider range of premium permanent jewellery supplies while ensuring every order meets our quality standards.
How preorders work:
- Products marked Preorder are not currently in stock but have already been ordered from our suppliers and we are awaiting delivery.
- The estimated dispatch timeframe is shown on each product page.
- If your order contains both in-stock and preorder items, your order will be shipped together once all items are available, unless otherwise stated.
- We recommend placing separate orders if you need your in-stock items sooner.
Estimated dispatch times-
Estimated dispatch times are 10-14 days, provided as a guide and may occasionally change due to supplier or shipping delays beyond our control. If there are any significant changes, we’ll keep you updated via email.
Payment-
Payment is taken at the time your preorder is placed to secure your stock.
Cancellations-
As preorder items are purchased specifically to fulfil your order, cancellations or changes may not be possible once your order has been processed.
Questions?
If you have any questions about a preorder, we’re always happy to help. Contact us before placing your order and we’ll be happy to assist. You can contact us via the ‘Contact Us Form’, Live Chat, Email or DM.